Hightouch's Business tier pricing varies depending on your use case and required features. It typically includes:
- A platform fee, which could include consumption-based pricing based on active syncs**.
- Optional feature add-ons, such as Customer Studio features or the Personalization API.
This allows us to create a plan that fits your specific feature usage and consumption needs.
For the complete list of features included in Business tier packages, please visit our pricing page. Don't hesitate to to receive a quote or discuss whether the Business tier is a good fit for you.
SOC 2 report
If you are an existing Hightouch Business Tier customer, you can request a copy of our full SOC 2 report at the Hightouch Trust Center. If you are not yet a Business Tier customer but are considering buying Business Tier, we can provide you the report under NDA.
Active syncs
An active sync is any sync that has run at least once in the past calendar month.
This includes syncs that are later deleted or disabled—any sync that has run during the calendar month is counted as active, regardless of its current status. Deleted syncs remain active for the remainder of the month after their last run.
At the start of each calendar month, the count resets.